As an energy consumer you should be able to expect that energy companies will follow the laws and ontario energy board rules that are there to protect you and ensure you are provided with quality energy services.
Ontario energy board complaints.
Ontario electricity support program oesp ontarioelectricitysupport ca.
Now oeg is saying the wrong unit was installed and i will have to go from paying 35 per month to 119 which i refuse to do.
The ontario energy board sets both.
When you speak it s our job to listen.
Energy prices and how they are set.
Our job is to make sure this happens.
The expiration date of this license is 21 11.
Utility first then oeb if complaint is not resolved.
Ultimately as i became more and more suspicious i came to know that this company is hot on the consumer watch complaint sites.
Bbb records show a license number of eb 2018 0281 for this business issued by ontario energy board.
So if you have a complaint and you think that your energy company hasn t followed the rules we want to hear from you.
If you have a concern or issue you can make a complaint about an energy retailer also known as electricity retailer or natural gas marketer or your electricity or natural gas utility.
Eugene farber the director of ontario energy group is also the director and president of loan away inc.
I saw the legitimate government website.
Complaint about your utility read the steps for making a complaint about your utility.
Find out more about time of use rates and managing your electricity costs.
A separate business review for loan away inc is available below.
The following are charts showing the complaints that customers have filed with us.
Time of use most residential and small business customers are charged using time of use rates where the rate depends on when you use electricity.
I saw the legitimate government website.
The inexperienced one pretty much said that they needed to check the year and the rating of my a c unit to make sure it was energy efficient and good for the environment or not.
Ontario energy group want to check a c one fine summer sunday afternoon i was comfortably pulling weeds in my garden when 2 young salespeople approached me.
Ontario energy group actively promotes the use of the tankless water heater which i installed and i continually have problems and have been without hot water for weeks.
The expiration date of this license is 21 11 2023.